Communicating and paying through Muster and Muster RentPay helps ensure that you're protected under our Terms and Conditions, Payment Terms & Conditions, Cancellation and Refund Policies, Flatmates Guarantee & Protection, Insurance Programs and other safeguards we have put in place for your protection.
Communicating or payment outside of Muster also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues.
Report suspicious messages and transactions.
Never pay for your rent outside of Muster. If someone asks you to pay for a space outside Muster’s secured RentPay, it may be for a fraudulent transaction and you should let us know immediately.